All products are made to order to ensure maximum freshness. Please allow 3-5 days for order processing, and 2-5 days shipping time. If your order is of an urgent nature, please contact me to discuss the availability of a rush order. Due to the volatility of the products, please do not leave outside in inclement weather for an extended period of time. Scentapy is not responsible for items once they have left our facility for shipping.
Due to the nature of Scentapy products, we are unable to accept product returns. All Scentapy products are made from high quality ingredients. However, if you are not satisfied with your order, please contact us within (7) days of product delivery, to discuss a replacement or store credit.