All products are made to order to ensure maximum freshness. Please allow 3-5 days for processing and 2-3 days shipping time. If your order is of an urgent nature, please contact me to discuss the availability of a rush order. All orders will be shipped via US Postal Service mail with delivery confirmation. Due to the volatility of the products, please do not leave outside in enclement weather for an extended period of time.
Due to the nature of Scentapy products, we are unable to accept returns. All Scentapy products are made from high quality ingredients. However, if you are not satisfied with your order, please contact me immediately to discuss a replacement or store credit.